Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at rbullexotics.com. By using our website, you consent to the practices described below.

Information We Collect

When you interact with our website—whether by browsing, placing an order, or signing up for emails—we may collect personal information that you voluntarily provide. This includes your name, email address, shipping and billing addresses, phone number, and payment details. Additionally, we automatically collect technical data such as your IP address, browser type, operating system, referring URLs, and usage data to help us improve our website's performance and user experience.

If you place an order with us, we collect order details such as product selection, transaction amounts, and shipping preferences. We may also collect any additional information you choose to provide through customer service inquiries or form submissions.

How We Use Your Information

We use the personal information we collect to process and fulfill orders, communicate with you about your purchases, and deliver customer support. Your contact information allows us to provide updates related to your order status, shipping, and returns. If you opt in to receive marketing emails, we may use your email address to send promotions, exclusive offers, and updates about new products. You may unsubscribe at any time using the link in the footer of any marketing email.

We also use your data to better understand how our website is used. By analyzing web traffic and behavior, we can improve navigation, optimize performance, and tailor content to better meet our visitors' needs. Information collected for this purpose is aggregated and does not identify individual users unless otherwise stated.

Use of Third-Party Services

To operate efficiently, Raging Bull Exotics uses several third-party service providers. These companies may process your data on our behalf, but only to the extent necessary to perform their services. This includes website hosting (via Wix), payment processing (e.g., PayPal, Stripe), order fulfillment, shipping, email marketing platforms, and analytics services like Google Analytics and Facebook (Meta) Pixel.

Each third-party provider we use is obligated to protect your data and is not permitted to use your personal information for any reason other than providing services for our store.

International Shipping & Data Transfers

As a Canada-based business, we may process and store your data within Canada and in other countries where our third-party service providers are located. If you reside outside of Canada and place an order with us or otherwise use our website, you understand and agree that your data may be transferred to, processed, and stored in Canada or elsewhere, and that privacy protections in those regions may differ from those in your home country.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences, enable shopping cart functionality, analyze site traffic, and provide relevant advertisements.

By using our website, you consent to our use of cookies. If you prefer, you may choose to disable cookies through your browser settings. However, doing so may limit the functionality of certain features on our site.

Your Rights & Choices

You have certain rights concerning your personal information, depending on your location. These may include the right to access, correct, update, or delete your personal data. You may also object to or restrict certain processing activities, such as receiving promotional communications.

If you wish to exercise any of these rights, or if you have questions about your data, please contact us at the email address listed below. We will respond to your request within a reasonable timeframe, in accordance with applicable privacy laws.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including compliance with legal, tax, or accounting obligations. If you request that we delete your data, we will do so unless we are legally required or permitted to retain it.

Security of Your Information

We take data security seriously. While no method of online transmission or storage is completely secure, we implement appropriate technical and organizational safeguards to protect your personal information. These measures are designed to prevent unauthorized access, disclosure, use, or modification of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. When we make changes. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal data is handled, you can reach us at: rbullexotics@gmail.com